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Need Help – Can’t Log In (2FA SMS Not Working, Outside Canada)

Maaz11
Great Neighbour / Super Voisin

Hi,

 

I’m in India and can’t log in to my Public Mobile account because the 2FA code is sent by SMS to my Canadian number (not reachable here).

 

I need to:

  • Enable email verification or disable 2FA temporarily
  • Recharge my account (I can buy a voucher online if needed)

 

Please guide me or connect me with a CS_Agent so I can access my account.

 

Thanks!

3 REPLIES 3

DonPedro
Good Citizen / Bon Citoyen

If it’s iPhone you can check your text messages from laptop or iPad

 

RavingRaven
Model Citizen / Citoyen Modèle

@Maaz11 

Muskbird.com has both Public Mobile vouchers and Instant top up payments (Choose: Public Mobile - RTR). Muskbird surcharges average 10% on credit card and PayPal payments. Interac e-transfers have the cheapest surcharges approximately .03% +$1 fee.

*Instant top ups (RTP/RTR) will automatically reactivate your account as long as the payment amount equals or exceeds your plan amount or amount due and your account is not suspended via lost/stolen.

slusagm
Mayor / Maire

Try click Didn't Receive Code or Resend Code and choose Send email 

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