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NOT ABLE TO RECEIVE SMS TEXT CODE

TinNguyen96
Great Neighbour / Super Voisin

Hi, any idea that I couldn't receive the SMS code verification in some instances such as my CRA, and other social media platforms? My plan is definitely compatible with the concern/inquiry above? Any help or lead would be much appreciated! - CHRIS

4 REPLIES 4

TinNguyen96
Great Neighbour / Super Voisin

Thank you so much for the comments and sharing experience, as the majority you guys mention is wait around a week to let the system kick in. I will follow up with this topic later in the future date if the issue still persist. Thank you kindly, Chris.

Tsawwassen
Model Citizen / Citoyen Modèle

The exact same situation happened to me - unfortunately I tried to get the code several times and now I'm locked out of my CRA account. The weird thing was that about 20 to 30 minutes later I did get a slew of code numbers from CRA but my bad luck way too late and now I have to call them .  Who knows whose fault it was - the CRA's  or poor cell reception.  Suggest you try again but be careful not to exceed 3 tries or you will be locked out and have to go through the hassle of calling them.

rikiz
Good Citizen / Bon Citoyen

Hey! I also ported over a number from another institution too. In my case it was because I hadn't properly "released" the number from my old service. Once I did that and waited I believe it was a couple of business days I was able to receive 2FA again! 

 

Hope this helps and goodluck.

softech
Oracle
Oracle

@TinNguyen96 if you just joined PM with porting number into PM, it could take as many as 7 days for those system generated text like 2FA to come.  It takes long for systems to find out you changed provider and banks put the dalay on purpose 

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