08-20-2019 12:17 PM - edited 01-05-2022 06:31 AM
I have my old account number and I have my original SIM that I bought but it says invalid sim because I guess it can be used once per account. I have my old account that I have not made payments to which ended up deactivating itself and I lost my phone number. I really need my account back. Could a MOD please PM me please and thank you.
08-20-2019 12:53 PM
@kylerlewis wrote:I have my old account number and I have my original SIM that I bought but it says invalid sim because I guess it can be used once per account. I have my old account that I have not made payments to which ended up deactivating itself and I lost my phone number. I really need my account back. Could a MOD please PM me please and thank you.
A moderator might be able to get your phone number back but there"s no guarantee. You cannot reactivate your old sim card on a new account.
08-20-2019 12:24 PM
As was said it may not be possible to resurrect your account. But if you want to contact a moderator, you must send the message to them.
Contact @Moderator_Team
It can take up to 48 hours for the team to respond to your concerns.
08-20-2019 12:20 PM
@kylerlewis hi if its been more that 90 days then that sim and account is dead you will need a new sim and account
08-20-2019 12:19 PM
After an account closes you need to start over with a new Sim and a different email!