My unit number is missing in the shipping address. I PM'ed CS already. How long does a reply take?

[amandasung]

Does anyone know of any other way to get a hold of their Support so I can correct this error and ensure that I get my SIM in the mail? 

[Handy1]

@amandasung  Usually with in the hour , they start with some verification questions before being able to help . Just keep an eye on your community in box after you submit ticket for their reply or use this link to it 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[amandasung]

Thank you @Handy1 but would you happen to know how long it usually takes for CS to respond?

[Handy1]

@amandasung  Use this direct link to support 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437