10-30-2022 11:33 AM
Nether my calling or texting future works since todays morning. I have an active plan and it is paid up to January
Solved! Go to Solution.
10-30-2022 12:15 PM
i did everything as you guys suggested . Thank you . It is working now
10-30-2022 12:13 PM
Hmmm , it is working now . Thank you for all your advices
10-30-2022 12:09 PM
Nothing in our area
10-30-2022 12:08 PM
My son’s plan works and we share the same household
10-30-2022 11:53 AM
Did you check your account? Is it active?
If yes, try to re-seat SIM - turn phone off, remove SIM, wait few minutes, push it back. Try to blow potential dust from SIMs slot; clean SIM's contacts.
Try SIM in another phone. Maybe phone gave up...
@joanna1970
Check to see if there is an outage in your area on this map:
https://istheservicedowncanada.com/status/telus/map
If it doesn’t show in your area, contact a CS_Agent to look into the issue for you.
10-30-2022 11:48 AM
Reboot your phone. Give us more details on what you have tried or changed.
