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My sim card order Not delivered yet

ansmo
Great Neighbour / Super Voisin

Hi,

I ordered a sim card 14 days ago, and it is not delivered yet. Any idea or solution to track my order?

6 REPLIES 6

DMCTWL
Good Citizen / Bon Citoyen

I got mine from Amazon on Jan 26, 2023..it was $7.25 (same price today) and delivered to my doorstep within 2 days (free delivery if you have membership).

@Halazakeya123- did it also take 3 weeks for you to get the sim??

Halazakeya123-
Good Citizen / Bon Citoyen

The same with me

Handy1
Mayor / Maire

@ansmo  Can take up to 3 weeks like other members have already mentioned . If you need one sooner try calling local Koodo kiosk around you for in person pick up. But you can always reach out to support for a status update on your SIM 

Getting support / submit ticket

 

  • Get help with your account with our virtual assistant, SIMon. Click here         [redundant material deleted ............ Luddite]        

Or while your already here and logged in the community

 

  • you can send a private message to our  CS_Agents by clicking here.

 

HALIMACS
Mayor / Maire

No tracking options @ansmo 

 

Can take anywhere from 5 days to 3 weeks.

 

 

softech
Oracle
Oracle

@ansmo sim order with PM could take as many as 3 weeks

  since it has been 14 days, it should come soon, next week hopefully 

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