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My refer a friend code is NOT working!

Model Citizen / Citoyen Modèle

Is there any reason my refer a friend stopped working? 😕


Good Citizen / Bon Citoyen

buang99 Try to see if the other party entered the correct code, otherwise best would be to talk to a moderator to resolve the issue.


@buang99 What do you see in the "Enter Referral Code" field if you visit the link: <= your referral code? 

I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.


@buang99 wrote:

Is there any reason my refer a friend stopped working? 😕

Are you able to go into more detail on this and explain what has happened?  Did you lose a referral or did someone try and join with your code and it didn't work?


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

Mayor / Maire

If it's not what others have already said. Do you possibly mean your referral code has either an O (Alphabet) or 0 (zero) and that is what is not working? Because it's entered wrong🤔

Not applicable

@buang99 wrote:

Is there any reason my refer a friend stopped working? 😕

What do you mean "stopped working"?

If your referred friend suspends or ports out then you would lose that referral.

Is it that you're not getting the $1 anymore? Can you prove that the friend is still with Public Mobile?

There was a system purge a while ago and maybe it sweeps through periodically to remove invalid referrals. Maybe it's not perfect.

Mayor / Maire

Hi @buang99 


Why do you think it stopped working?


Is your current plan still active?

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