@Lorainel - if the calls are still going through after hearing that message, or after adding a 1, then ignore that message; hopefully it will go away soon.
If the calls are still not completing, try:
- toggle into and out of airplane mode
- remove the SIM card and try it into another phone to see it if works
- perform a Reset of the device's Network Settings
If the message persists and/or you are unable to complete calls, after suggested troubleshooting let CSA know to check on your account.
Public Mobile Representatives customer support agents (CSA) can be contacted by either two methods, found here:
https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent
