My phone number owned by somebody else

[sonozaki]

I recently got a public mobile SIM and activated a number.

I have been using it for a few days and I noticed whenever I do SMS verification for apps, it does not send me a verification code.

So I tried calling my number and somebody else answered. While talking to the person, I found that he had the exact same number and all the SMS has been sent to him.

I have no idea why this happens

[darlicious · Accepted solution]

@sonozaki 

Strangely sometimes a phone number already in use is released to the available numbers list. If you picked a a new number upon activation you can change it once every 30 days so you could just log into your account and change your number without the help of a moderator.

[LEGO]

@sonozaki ...click on the chat symbol in the lower right corner of the webpage and initiate a support ticket OR contact the Moderators by opening a ticket here > link 

You may also send a private message to a Moderator_Team.

Here is the > link

In your message, please provide your name, Public Mobile cell number, and PIN. Do not post your private information here.
Good luck!