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Becca5
Great Neighbour / Super Voisin

When I was signing up for public mobile I put in the wrong number. When I was transferring over. What do I do??

3 REPLIES 3

RavingRaven
Model Citizen / Citoyen Modèle

@Becca5 

No. You will need to contact customer support to port the correct phone number to your account. Click on the chat bubble to submit a ticket at your bottom right of your screen or send a private message by clicking below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Becca5
Great Neighbour / Super Voisin

But I already paid for this month. So will I have to fully resign up? 

will13am
Oracle
Oracle

@Becca5 , in order the transfer in a phone number you need to acknowledge the number transfer on your old service.  Do not authorize to transfer in and it will not take place.  

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