My phone died. there is no way to get new esim

[Jim25]

because I can't log into my account because Public Mobile will only send the login code to the phone number in the phone that doesnt work any more. We have spent 2 hours at least to find a work around.  HELP Please

[Handy1]

@Jim25  Do you see option that says “didn’t get code “ tap it you should get an option to send the code to email instead . If you can get logged in on new phone then just rebuy ne esim . But if you need further assistance from support here’s a direct link to them also 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Dunkman]

@Jim25 

Do you see the option. Didn’t receive code.   Click and it should offer option to send 2FA via email instead.  

[hairbag1]

@Jim25 

get a new phone, down load the PM app..log in to your acct and get a new sim.