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My phone is lost and the associated email is no longer accessible.

Mikejams1
Great Neighbour / Super Voisin

How can I access my account?

2 REPLIES 2

Handy1
Mayor / Maire

@Mikejams1  You can get support to help report phone lost/stolen until you get new phone and sim and get them to sim swap the number with new sim and you be able to keep same phone number and plan once you get new phone and sim . 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

 

Chalupa_Batman
Mayor / Maire

Hello @Mikejams1 

Sounds like you may wish to reach out to customer service. Here's how.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.