11-23-2016 04:35 PM - edited 01-05-2022 12:52 AM
11-23-2016 09:33 PM
11-23-2016 09:23 PM
Finally my issue was resolved by @Shazia_K today, thank you very much.
Although I was waiting for response from MOD for five days, but in this case I will blame Bell as my account number was wrong on their website. It was my old acct number for cancelled monthly plan, not the current pre-paid service account. I have to call Bell to get the number.
11-23-2016 05:33 PM
@SmudgeBro wrote:S@Shazia_K you are our only hope.... <loop>
lol its like Star Wars!
Help me Shazia Kenobi
You're my only hope
11-23-2016 05:28 PM
@Shazia_K you are our only hope.... <loop>
11-23-2016 05:22 PM
11-23-2016 04:47 PM
Shazia resolved my issues as well
I'm not tagging them though for a few days just since backlog is finally going down
11-23-2016 04:46 PM
@mohamed_mohamed Awesome to hear! hopefully getting back to normal!
11-23-2016 04:41 PM
Always happy to hear that some issues are being resolved, patiently waiting for our turn.
11-23-2016 04:40 PM
11-23-2016 04:40 PM
I transfered last Friday and my issue got resolved today so 5 days may be? Actually @Shazia_K has been very active and responsive today she is a hard worker!
11-23-2016 04:39 PM
Thanks for posting that you have been helped it will show members that the Mods are working on the issues and getting them resolved as soon as possible
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
11-23-2016 04:38 PM
How long did it take them to get to you?
Like when did you first report your problem?