09-18-2022 07:07 PM
09-18-2022 11:37 PM
@peterwong604730 honest, we do not know if they are only fixing it as tickets come in or they are great enough to check and fix for everyone affected. It is true that weekend response is far from acceptable. I would wait till tomorrow morning and message them again. Hopefully your issue can be resolved before noon
09-18-2022 09:23 PM
Does anyone know how long it will take for them to fix this glitch? Its day 2 for me and it'll be day 3 tomorrow morning. . I need service for work tomorrow.. anyone that has experienced this issue please tell me how long it takes for them to fix this?
09-18-2022 08:35 PM
Same. Contact support. No incoming texts, calls or outgoing working…zero data. So far tried all support has suggested but still not working.
09-18-2022 08:09 PM
no need to repeat others
09-18-2022 07:12 PM
hi there have been issues with plan changes latetly contact a service rep
There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca
Or private message them here
09-18-2022 07:11 PM
@Yahyamehrabi Have you tried rebooting your phone? Can you send and receive text or use data? What exactly happens when you dial out?
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, create a Ticket.