03-12-2019 06:54 PM - edited 01-05-2022 06:51 AM
Could u please help me my data is not working from past 3 days. I activated my card from past 3 days and it's not working
03-12-2019 07:06 PM
@hetpatel21 wrote:I'm using Asus phone . Idk how to do apn setting
Use the link I provided it will give you the steps to verify and change it if required. It will also let you know if your phone is compatible with the network
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
03-12-2019 07:05 PM
@hetpatel21 wrote:I'm using Asus phone . Idk how to do apn setting
Were you with a previous carrier and if so which one?
03-12-2019 07:04 PM
I'm using Asus phone . Idk how to do apn setting
03-12-2019 07:02 PM
@hetpatel21 wrote:Could u please help me my data is not working from past 3 days. I activated my card from past 3 days and it's not working
What data plan did you subscribe to ? Could you have used up all your data already ?
03-12-2019 06:56 PM
@hetpatel21 wrote:Could u please help me my data is not working from past 3 days. I activated my card from past 3 days and it's not working
What type of phone are you using? Have you set your APN?
Here is a great site to setup your APN and instructions on how to do it. Find the APN Settings for Public Mobile here!
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
03-12-2019 06:56 PM
@hetpatel21 wrote:Could u please help me my data is not working from past 3 days. I activated my card from past 3 days and it's not working
What specific make/model phone is it?
Is anything else working?
It's likely APN but let's see what you have to say.