My data add on is showing up as minutes

[Madi2]

So I tried to purchase a 200MB of data and accidentally did it twice but then it never showed up and when I look at my add on it shows that I have two add ons of 500 minutes. How can I fix this? 

 

 

[PimpT]

Log in using incognito or a different browser and it should show your data add on. 

[Handy1]

@Madi2  That’s odd , it’s good you have screen shot of it , please contact support to look into it 

Message support directly
       

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[softech]

@Madi2   the 500 mins on your screenshot are from the holiday bonus in Decembers

I think you were reading cached page, locally cached info.  Please login My Account again using Incognito mode and you should see the 200MB data on the addon section then

[hTideGnow]

HI @Madi2   that is a weird error, please submit ticket with PM agent and have them to check :

        https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437