06-21-2024 12:23 PM
My credit card be charged by public mobile after i cancel the public mobile plan.how could I do
06-21-2024 01:09 PM
@xiangfeng
Did you port your number over to another carrier?
This will automatically close your account.
06-21-2024 12:29 PM
hi @xiangfeng
how you cancel your service? disable autopay ? or port out number? Can you still login My Account now?
you can ask support agent to confirm. you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
