My calls keep dropping after 3 minutes

[Diana_Ruggieri]

So every time I make a call the call drops after 3-4 minutes and hear I a beep just before the line cuts. This has never happened before and now all of sudden it’s happening every time today. Don’t know what’s going on but is there some kind of solution to this?

[Nezgar]

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@HALIMACS wrote:

Public  Mobile is aware of this issue and according to @J_PM  they’re on it.

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I've heard of a similar issue in the past with USA roaming when two roaming add-ons that include voice calling are overlapping. Is this a new issue with domestic calls, or along time same lines?

For the overlapping USA roaming add-on issue, the fix was to open a ticket with CS agents to remove one of the overlapping add-ons from the account...

[HALIMACS]

@Diana_Ruggieri 

Public  Mobile is aware of this issue and according to @J_PM  they’re on it.

[hairbag1]

@Diana_Ruggieri 

PM is aware of this issue and are working to fix. Watch Announcements for updates.

ed

https://productioncommunity.publicmobile.ca/t5/Announcements/Ongoing-Experiencing-Dropped-Calls-Issu...