My account won't activate

[David1980]

My account won't activate 

[BKNS27]

@David1980 

You can only activate your SIM/account on the PM app and not on the PM website. So download the app on your phone and complete to step 6.

 

[Dunkman]

@David1980 

More details would be helpful.  Community members are customers like yourself. We have no access to your account. To provide more better advice, more details would be needed. 

[Chalupa_Batman]

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@David1980 wrote:

My account won't activate 

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What step are you at that it won't activate? Have you tried rebooting your phone? Did you finish signing up with the app itself? We're gonna need more info to help out.