04-18-2019 03:50 PM - edited 01-05-2022 04:27 AM
Hi i am kuldeep brar. I have account with you guys but i cannot access my account because of email address linked with account is not working. Kindly help me reseting my account email. My phone number is********* Phone number removed by ShawnC for privacy reasons
04-19-2019 07:34 AM
I was having the same problem yesterday - email and password (both of which I know are fine) did not allow me to sign in.
Today - the problem is the opposite - I managed to sign in to my account - but could not sign in to the forum until after I had signed in to my account and went to the 'community' button - then had to sign in again.
This is a very confusing system
04-18-2019 03:54 PM
@kuldeepbrar1979 wrote:Hi i am kuldeep brar. I have account with you guys but i cannot access my account because of email address linked with account is not working. Kindly help me reseting my account email. My phone number is********* Phone number removed by ShawnC for privacy reasons
Hi Kuldeep you will need to have the moderators assist you with this. I have removed your phone number in your original post as this is a public forum open to all.
To send a private message to a moderator click this link and describe your issue.
Community Moderators are available from Monday-Friday 8 am(Eastern) to 12 am(Eastern) and Saturday, and Sunday from 8 am(Eastern) to 10 pm(Eastern)
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *