12-14-2023 04:14 PM - last edited on 12-14-2023 04:50 PM by computergeek541
I paid for a SIM card as a part of a new activation, the email I received shows my address but it doesn’t show my unit number. I’m worried I paid for a SIM that I won’t ever receive. There’s no tracking number either.
Can I cancel this SIM and get a refund and just buy a SIM card in a store?
12-14-2023 04:18 PM - edited 12-14-2023 04:20 PM
Just contact a CS_Agent and they can add your unit number to the order before it is shipped out.
Just pm at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
If it is shipped out, I don’t know if your unit was added but confirm with an agent and see what they can do for you.
12-14-2023 04:16 PM - edited 12-14-2023 05:57 PM
@Yaszzie You can buy SIM card from some Telus Koodo stores best to call around first or from Amazon $4.99 right now . And sorry no tracking with SIM cards from PM but you can try to contact support to see if it hasn’t left the warehouse already to change the address possibly
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437