11-30-2020 11:54 AM - edited 01-05-2022 05:35 PM
My Referral amount and my referee also not received any credits
Solved! Go to Solution.
11-30-2020 08:15 PM - edited 11-30-2020 08:20 PM
@psuresh891 login to your self serve account and click on "my rewards" you should be able to see your $1 credit. the credit won't be added to your "available funds" amount. instead it will be automatically subtracted from your plan amount during the renewal process.
if you don't see the credit your friend will have to contact customer support mods
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
make sure to check your inbox(top right corner envelope icon) periodically, for a response
11-30-2020 12:07 PM - edited 11-30-2020 12:11 PM
@psuresh891 wrote:My Referral amount and my referee also not received any credits
You, the referrer, will get $1 refer-a-friend reward per 30 days as long as your friend stay with PM. You do not get the one time bonus.
Your friend, the referee, will get one time bonus $10 credit 72 hours after activation - usually next morning. Check the self-serve account available fund. Your friend will not $1 credit every 30 days.
11-30-2020 12:01 PM - edited 11-30-2020 12:15 PM
It can take up to 72 hours for the referee to receive the award.
11-30-2020 11:58 AM
@psuresh891 , is this for a recent referral? It takes a few days for the new referral to receive the reward. As usual the account doing the referring does not receive any rewards until the day of the next renewal.