My Black friday promo code
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02-22-2023 06:05 PM
My service is suppose to be paid on the 24th of every month and now today my phone is disconnected and my promo code is gone! When I logged in to pay my promo code is gone and I am being charged full price, How do i contact someone to get help with this? I signed up with the black Friday promo and it was for 15 months and i am only 3 months in
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02-22-2023 07:56 PM
Please note that PM is on a 30 days cycle not monthly. The reason why your service was suspended. Renewal date is shorten by a day every 2 months.
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02-22-2023 06:08 PM
You'll need to submit a ticket with a CS agent. Also Public doesn't bill on the same day every month. They bill every 30 days.
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02-22-2023 06:06 PM
Auto pay can fail
To make payment and reactivate plan .. if you know PIN number you can *611 with a voucher and *611 no PIN needed . You can also do this by by calling 18554PUBLIC . otherwise log into self serve make manual payment and reactivate service and or update credit card if necessary
My account
Legend and features
Change plan / update cc /auto pay
Account #/ change # port /swap SIM
If you still have service and your plan renews today / tomorrow you can ignore this suspended notice
but if you still need support here the links
Getting support / submit ticket
- Get support by starting a conversation with virtual Chat box /SIMon. Click here
Or while your already here and logged in the community
- you can send a private message To CS_Agents by clicking here.
Watch for reply top of page to the
Right ( envelope image )