My Black friday promo code

[johngreenough66]

My service is suppose to be paid on the 24th of every month and now today my phone is disconnected and my promo code is gone! When I logged in to pay my promo code is gone and I am being charged full price, How do i contact someone to get help with this? I signed up with the black Friday promo and it was for 15 months and i am only 3 months in 

[BKNS27]

@johngreenough66 

Please note that PM is on a 30 days cycle not monthly. The reason why your service was suspended. Renewal date is shorten by a day every 2 months.

[DDM69]

You'll need to submit a ticket with a CS agent.  Also Public doesn't bill on the same day every month.  They bill every 30 days.

[Handy1]

@johngreenough66  

Auto pay can fail

To make payment and reactivate plan .. if you know PIN number you can *611 with a voucher and *611  no PIN needed . You can also do this by by calling 18554PUBLIC . otherwise log into self serve make manual payment and reactivate service and or update credit card if necessary

My account

Legend  and features

Change plan / update cc /auto pay

Account #/ change # port /swap SIM

If you  still have service and your plan renews today / tomorrow you can ignore this suspended notice

but if you still need support here the links 

Getting support / submit ticket

• Get support by starting a conversation with virtual Chat box /SIMon. Click here                 

Or while your already here and logged in the community

• you can send a private message   To CS_Agents by clicking here.

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