05-13-2019 08:13 PM - edited 01-05-2022 07:29 AM
We have 3 phones with public mobiles. Regardless if its incoming or outgoing it keeps dropping calls. It's all different devices. I tried to see if there were any known issues or outages. Any suggestion for this? Anyone else having a similar issue? My parents are in a different town on public and it's happening to them.
Solved! Go to Solution.
05-16-2019 06:12 PM
I switched to Public Mobile last month and have been regularly experiencing dropped calls.
They said the issue was fixed last week but it wasn't fixed, I had a call drop today. I can't deal with this anymore, switching to another company.
Good luck everyone,
05-13-2019 09:37 PM
@ashleyb wrote:We have 3 phones with public mobiles. Regardless if its incoming or outgoing it keeps dropping calls. It's all different devices. I tried to see if there were any known issues or outages. Any suggestion for this? Anyone else having a similar issue? My parents are in a different town on public and it's happening to them.
Unfotuantely, yes, I had a dropped call and I know a couple of other people who did today as well.
05-13-2019 09:30 PM
@ashleyb et al PM thought they had fixed the issue: https://productioncommunity.publicmobile.ca/t5/Announcements/Issue-Resolved-Dropped-calls-issue/m-p/...
So, best keep reporting the issue to the moderator team.
05-13-2019 09:08 PM
Ontario same issue seems to be better this week but service not as good as when I initially signed up
05-13-2019 09:02 PM
Where are you located? I'm assuming this is Canada wide, I've been experiencing this issue in Nova Scotia
05-13-2019 08:17 PM
05-13-2019 08:15 PM
@ashleyb wrote:We have 3 phones with public mobiles. Regardless if its incoming or outgoing it keeps dropping calls. It's all different devices. I tried to see if there were any known issues or outages. Any suggestion for this? Anyone else having a similar issue? My parents are in a different town on public and it's happening to them.
Unfortunately there is many people with this problem...reach the moderator here for more help..https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437. Waiting time is usually few hours to 2 days.