10-23-2022 09:04 PM
When moving from a 3G to a 4G plan (in my case it is the same price) do my loyalty data and loyalty US minutes also move, or do I lose them?
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10-23-2022 09:55 PM - edited 10-23-2022 09:55 PM
@Jim4 Everything stays the same as already noted except, perhaps, for any bonus promo data at activation (if applicable) which might be lost by changing plans.
10-23-2022 09:28 PM
Yes, as long as you don't click on switch rewards on the rewards portal.
10-23-2022 09:10 PM
Hi @Jim4 What loyalty data and minute you referring to? if you meant those bonus you got from last couple Decembers. YES, they will stay. Changing plan won't affect the Christmas bonuses you got before
10-23-2022 09:10 PM
@Jim4 hi you keep all your rewards and add ons no matter what plan you move to ,they stay with your account