02-21-2025
03:07 PM
- last edited on
02-21-2025
03:11 PM
by
computergeek541
If a public mobile subscriber wants to move to a different cell service provider, and once the cell number has been ported over to the new provider, then is it necessary for that public mobile subscriber to contact public mobile to let them know that you've ported out, and is it necessary to cancel auto payment by credit card once ported out, or does that all happen automatically without any input on the part of the subscriber?
Solved! Go to Solution.
07-22-2025 10:02 PM
02-21-2025 03:10 PM
@Cavendish wrote:If a public mobile subscriber wants to move to a different cell service provider, and once the cell number has been ported over to the new provider, then is it necessary for that public mobile subscriber to contact public mobile to let them know that you've ported out, and is it necessary to cancel auto payment by credit card once ported out, or does that all happen automatically without any input on the part of the subscriber?
It's supposed to be automatic but it wouldn't be a bad idea to disable autopay and to ask a Public Mobile customer support agent to remove your credit card from your Public Mobile account before porting out.