Service

[Katelynnavitsch]

I am able to text but not call or receive calls. 
Also my speaker button is greyed out. 

[hTideGnow]

hi @Katelynnavitsch if you are in BC, you could be affected by this:

https://productioncommunity.publicmobile.ca/t5/Get-Support/Active-outage-in-Northwest-British-Columb...

[slusagm]

Are you need customer?

What phone do you have?  Are you in Manitoba?

But first, use the IMEI checker on this page to see if your phone can use VoLTE here 

https://www.publicmobile.ca/en/get-help/articles/volte