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03-14-2024 01:13 AM - edited 03-14-2024 01:13 AM
A friend of mine is with Rogers & wants to move to PM. But has no clue how to find the account number as her account has logged out and she cant find the password.
I have suggested looking for her past bills, but I was wondering if it is not a good option that she does the porting with IMEI, isn't it?
It is better to go for account number, but do let me know what can be the trouble, if she doesn't change the device for at least a year or two?
Thank you : )
Solved! Go to Solution.
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03-14-2024 02:27 PM
Her account is still active and she is using the sim yet, so that should not be a problem. Other than that, getting the account number or just like providing the IMEI number, but she has to pay the bill as well!
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03-14-2024 02:26 PM
Oh that is great to hear and yes I can tell that to her, but I will just wait for her to call 611, just to get her bill sorted, so after that she can move ahead!
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03-14-2024 08:31 AM
@Shubh2023 Her account needs to be active so…to do a transfer the account with Rogers has to be active.
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03-14-2024 07:39 AM
Hey, moved from Rogers to PM and I just gave them my IMEI number, not any account numbers from Rogers. It worked flawlessly.
So if you want to get it done fast, you could give it a try
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03-14-2024 04:46 AM
Oh hey,
Thanks for sharing your insights! She does not download the invoices.
She just pays it and that's it.
She told that she will call them to get the account number & also to help her login, so she can pay her dues, if any & then move to PM!
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03-14-2024 01:24 AM
The account number should be in past invoices yes. Or they can telephone Rogers to get it. Inhave seen alot of posts where people have indicated that the port failed due to the EMEI number for various unknown reasons. Even though the system ask for it first, i would recommend not to use it.
Changing phone is not necessary unless a new one is needed.