Moved & Updated my address - HST still applied to Billing

[jpclarkie92]

Hi, can anyone help me with this query? I have moved to another province (AB) and updated my address in my account but I am still being charged the HST. Can someone tell me if I have to change my phone number for this to take effect? Thank you.

[HelenNguyen]

Thank you so much for your sharing

[softech · Accepted solution]

@jpclarkie92   PM charges tax based on the area code of the phone number and not your address on file

so, there are two ways to save the tax

1. Change your phone number to a number with AB area code
2. Buy vouchers from your local stores and load the vouchers into My Account.  The tax will be charged when you buy the vouchers and hence will be based on Alberta's tax rate