Mobile netwoek

[Peter27]

Mobile network in settings greyed out. How do i get it back Thanks

[softech]

@Peter27 make sure you removed the travel sim.  if it is an eSIM, please delete it.

Then check the VPN screen and delete the VPN profile 

Next, reboot the phone and click Reset Network Settings and it should resolve the problem 

[hairbag1]

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@Peter27 wrote:

Put a travel card in to go to Europe. Just got back and put original card back in and now i get this error. Says no sim card in phone. Cant make calls. Worked before i went to Europe.

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So how long ago did your plan get suspended due to non-pay ? If it's been in excess  of 90 days, your account has been deactivated. You'd need a new sim to start a new account.

[Peter27]

Put a travel card in to go to Europe. Just got back and put original card back in and now i get this error. Says no sim card in phone. Cant make calls. Worked before i went to Europe.

[hTideGnow]

hi @Peter27 

what phone do  you have?  maybe a screenshot?

which city you are at?

and can you get inbound/outbound voice calls without problem?

[Peter27]

Now saying mobile network not avaiable

[hTideGnow]

hi @Peter27 

sound like a device issue.

Make sure  Airplane mode is disabled.  Also make sure mobile data limit is disabled, too

Try Reset Network settings