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Mobile data suddenly stopped working

Nhoj12
Great Neighbour / Super Voisin

I can not access my account it says unauthorized and the app just takes me straight to support which has been no help

3 REPLIES 3

golfball
Deputy Mayor / Adjoint au Maire

Do you have any service at all, or is your account fully deactivated?

Nhoj12
Great Neighbour / Super Voisin

yes i have messaged customer support and done all the things they suggested nothing has fixed it

golfball
Deputy Mayor / Adjoint au Maire

When you say support do you mean the help articles? If so, you could try sending a message to the customer support agents to see what's going on.

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