Mobile data not working

[Jasgrewal]

Hi,

I recently switched from iPhone 7plus to OnePlus 7 pro. 

My mobile data is not working since then.

Can someone tell me what could be an issue?

[Nezgar]

And perform a network settings reset, afterwards the APN settings may automatically configure. If not, proceed with manually configuring as previously mentioned.

Should be located on settings somewhere like:

Settings > Network & Internet > tap the three dots in top right, choose "Network settings reset" > and tap "reset settings" button.

Restart of phone afterwards may be needed.

[popping]

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@Jasgrewal wrote:

Hi,

I recently switched from iPhone 7plus to OnePlus 7 pro. 

My mobile data is not working since then.

Can someone tell me what could be an issue?

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Enable data on your OnePlus 7 pro.  Restart your phone with PM SIM card inserted to let PM configure your APN setting automatically.

If you data is still not working, manually setup your APN using 

https://apn-canada.gishan.net/en/apn/public-mobile/oneplus-7 as a guide.