Roaming
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01-19-2020 05:13 PM - edited 01-05-2022 09:05 AM
I am behind the times and I have a ZTE Z222 flip phone. I am going to the states and was going to purchase a roaming add on. Is there anything I have to set or will my phone automatically go to roaming?? I looked all through the manual and can't find anything. Hoping someone can help. I leave feb 26.
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01-19-2020 05:33 PM
@wetcoaster wrote:
@NDesai wrote:@Lzakrajsek It should work since it works with PM. I am not sure if this phones needs to turn on Roaming option. See the settings. To test if Roaming will work, you can turn on roaming while you are in US and see if it connects to T-Mobile or AT&T network. Receiving text is free so you can test by telling someone to text you while you are in US. When you confirm this worked, you can purchase the add-on by calling 611 if you have enough balance or valid payment method.
Does 611 work in the US now? I thought the toll free number was needed?
Oh right, it won't since we won't be connected to the PM's network.
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01-19-2020 05:31 PM - edited 01-19-2020 05:34 PM
@NDesai wrote:@Lzakrajsek It should work since it works with PM. I am not sure if this phones needs to turn on Roaming option. See the settings. To test if Roaming will work, you can turn on roaming while you are in US and see if it connects to T-Mobile or AT&T network. Receiving text is free so you can test by telling someone to text you while you are in US. When you confirm this worked, you can purchase the add-on by calling 611 if you have enough balance or valid payment method.
Does 611 work in the US now? I thought the toll free number was needed?
Edit: Finally found the toll free number: 1-855-4PUBLIC (1-855-478-2548)
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01-19-2020 05:21 PM - edited 01-19-2020 05:33 PM
@Lzakrajsek It should work since it works with PM. I am not sure if this phones needs to turn on Roaming option. See the settings. To test if Roaming will work, you can turn on roaming while you are in US and see if it connects to T-Mobile or AT&T network. Receiving text is free so you can test by telling someone to text you while you are in US. When you confirm this worked, you can purchase the add-on by calling 611 toll free number if you have enough balance or valid payment method.
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I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.
