Mistaken add on

[Brian1976]

Accidentally put US roaming add on 

how do I cancel it

[softech · Accepted solution]

@Brian1976 

PM is a prepaid provider and do not provide refund

However, if it is an honest mistake, PM usually can help to reverse the transaction, please message them and discuss with support:

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

[Handy1]

@Brian1976  Message support and just explain what happened , there usually pretty good about reversing it 

• Getting support / submit ticket

• Get support by starting a conversation with virtual Chat box >>>>>>. Click here