I just transfered my number to public mobile yesterday and I use my friend referal code..
I need to know when I will receive 10$ credit and when my friend will receive his 1$ credit.. BtW, he didn't received yesterday any notification that I used his code.
Solved! Go to Solution.
Click on the chat symbol in the lower right corner of the webpage and initiate a support ticket OR contact the Moderators by opening a ticket here > link
@adil-5aar your friend who referred you should see on his Self-Serve immediately. Ask him to logon and check (Self-Serve -> Plan and Add-Ons Tab -> Rewards. he should be able to find your number , last 4 digits, there)
For you, you should see the $10 within 72 hours.
I would say, if you waited over 72 hours and if you both don't see it, open a ticket with Mod.
I suspect the notifications were killed off because of the ongoing mystery referrals problem. People would have their attention drawn to incorrect referrals and wind up even less happy at the end. The mystery referrals still show up in accounts, one of my two accounts has two extra referrals showing right now. They just solved the problem of giving out the inaccurate $1 credits at renewal by having the list checked and adjusted right as renewal is happening.
If the referral code was entered correctly: