Missing points

[Deb202020]

• I'm  missing points.i payed for 90 days on my plan and i still haven't received my points from December the 13.

[Deb202020]

I still have not received my points. I payed for 90 day subscription.  I have received all my points at once when I have payed for 90 days.  I payed on December 19

[Handy1]

@Deb202020  You earn those points every 30  days not all at once . But if it’s still wrong you will need to contact support to investigate 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

[hTideGnow]

HI @Deb202020 

points should be there within 24 hours.  But maybe just browser cache problem and hence you are not reading the correct points.  Please use Incognito/private/secret mode on your browser to login My Account to confirm again

  if same,  please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437