12-25-2023 05:52 PM
01-09-2024 09:44 AM
I still have not received my points. I payed for 90 day subscription. I have received all my points at once when I have payed for 90 days. I payed on December 19
12-25-2023 05:55 PM
@Deb202020 You earn those points every 30 days not all at once . But if it’s still wrong you will need to contact support to investigate
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
12-25-2023 05:54 PM
HI @Deb202020
points should be there within 24 hours. But maybe just browser cache problem and hence you are not reading the correct points. Please use Incognito/private/secret mode on your browser to login My Account to confirm again
if same, please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437