@Tahmasb wrote:
Hi everyone
I transferred from PM to KODO but before that I had payed 39$ for changing plan which I have never use that plan because I went to new Kodo, my question is : How can I get it back?
Thanks for your quick reply
@Tahmasb
Public Mobile is a prepaid service. They are pretty clear about no refunds on funds already paid.
Public Mobile and Koodo are both under the Telus parent company.
There are absolutely no guarantees but you could inquire with Public Mobile Customer support and see what they say.
To contact the Public Mobile Customer Support Agent (CSA)_Team, there are two methods to reach them:
1 - Faster - Click the bubble comment circle on the bottom right-hand side of your screen,
or use this link to: Get Help With SIMon the Public Mobile chatbot
OR
2 – Slower - Use this link to:
Private Message to Public Mobile Customer Support Agents (CSA)
