Missing SIM CARD

[enidcurd]

Ordered & paid for a SIM card 2 weeks ago so my husband can join Public Mobile - it has not arrived - how do I get credit for recommending him

[softech]

@enidcurd   cool and thanks for the update

I would still open a ticket with support and ask them to reimburse you the extra cost  🙂

[enidcurd]

• Thanks for the feedback
• Got tired of waiting & purchased from Amazon 
• All is good - my husband’s phone is now activated

[Alexxja]

computergeek541's response is right. Make sure you put in your referral code before activation. The discount will appear as credit on your bill. In the rewards section, you will see his phone number under referrals. As long as you're both member, you will get 1$ off your bill every month (he'll get 10$ off at activation).

[computergeek541]

The SIM will likely arrive shortly. Arrival time can depend ln processing time and based on mail speed. Have your husband use your referral code during the activations steps.

[Dunkman]

@enidcurd 

Unfortunately, it can take up to 3 weeks for SIM card to arrive.  If it has been more than 10 business days, then you can submit ticket for customer service agent help.  

Chat with Simon the chat bot to submit a ticket.

https://www.publicmobile.ca/en/on/get-help