12-02-2023 11:46 AM
Hi. I have just noticed that I did not get the $5 per month discount for signing up for the 90 day subscription plan back in June. Two payments have gone through so far, with neither having the $15 discount. I did use $15 of my rewards for the June payment, but the extra $15 discount for the 90 day subscription was not applied. Please let me know how to have this corrected.
Thanks
12-02-2023 12:21 PM
12-02-2023 12:20 PM - edited 12-02-2023 12:23 PM
@Keyz2 Yes so that’s the 90GB for 90 days $117 if you had chose 30Days it would have been $44 but you got the discount for paying $39 x3 =$117 for the 90 days variant of the plan
12-02-2023 12:18 PM
I don't have a picture of when I signed up for the plan, but I think it was $117 for 90 days before the discount($39 per month). I was on a $40 per month plan, so wouldn't have changed just for the $1 discount, but having to pay 3 months at a time. Here is what is shown in my account. Unfortunately, I can't see what the note 4 comment is.
12-02-2023 11:49 AM - edited 12-02-2023 11:52 AM
@Keyz2 You got the 90 day discount when you payed for plan for paying $15 less then what you would have paying 30 days 3x in a row . It’s a automatic discount
made for example looks at this 90 day option plan it’s $65 30 day or $60 on 90 day but you pay $180 upfront for 90 days