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Messenging

Mike1099
Good Citizen / Bon Citoyen

My wife just switched over to Public Mobile and is now getting the message Ssm Messaging now requires her phone number.

 

she goes to do that but her number won’t save. Is this a known issue?

she also can not receive text messages

2 REPLIES 2

@Chalupa_Batman 

truth is...it's been a problem for a few days now with no notifications or announcements from PM. Customers are just left to twist in the wind.

Chalupa_Batman
Mayor / Maire

Public Mobile is dealing with issues when it comes to SMS on Android and iMessages and FaceTime and such. There is no ETA of when it will be resolved. Here is their announcement.

Hey Community,

We are aware that some of you are currently unable to successfully use iMessage and or FaceTime features,  and we understand how frustrating this can be. Our teams are working diligently to find the cause. 

In the meantime, please try troubleshoot steps:
Tap Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

We apologize for any inconvenience this may have caused and will continue to keep you updated. 

Thank you,

  • Public Mobile Team

Keep an eye on this thread as they SHOULD update it when things are fixed.

https://productioncommunity.publicmobile.ca/t5/Announcements/Open-Issue-Trouble-using-iMessage-amp-F...

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