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Invalid Phone Number while transfering from sasktel

PatrickL23
Great Neighbour / Super Voisin

I am getting an error saying that I don't have a valid canadian phone number when I enter my sasktel phone number to transfer. Any way to fix this?

2 REPLIES 2

PatrickL23
Great Neighbour / Super Voisin

I contacted the original provider and they said they got the porting request and said that they had approved it, but I am still getting the error.

softech
Oracle
Oracle

@PatrickL23 this error usually just means a porting request has already been submitted 

but check if your number is eligible to port into PM first 

https://secure.koodomobile.com/checktransfereligibilityparrot/checkSingle.do

If eligible, you might want to confirm with support that a porting request is pending.  Private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there 

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