04-11-2024 06:01 PM - last edited on 04-11-2024 06:07 PM by computergeek541
I am getting an error saying that I don't have a valid canadian phone number when I enter my sasktel phone number to transfer. Any way to fix this?
04-11-2024 08:03 PM
I contacted the original provider and they said they got the porting request and said that they had approved it, but I am still getting the error.
04-11-2024 06:05 PM - edited 04-11-2024 06:11 PM
@PatrickL23 this error usually just means a porting request has already been submitted
but check if your number is eligible to port into PM first
https://secure.koodomobile.com/checktransfereligibilityparrot/checkSingle.do
If eligible, you might want to confirm with support that a porting request is pending. Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there