MMS issue
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01-02-2021 01:42 PM - edited 01-05-2022 04:42 PM
Hello I have a Coolpad snap and I cant send pictures, everything else works including receiving pictures, text and voice. Already checked APN settings and talked to a troubleshooting staff member, but now they have stopped trying to help. Anyone else have this issue? I have tried a different sim card from a different network and it worked.
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01-02-2021 02:04 PM
You need to turn your data “ON”
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01-02-2021 01:59 PM
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01-02-2021 01:52 PM
Make sure you enable data even though it does count towards any data usage.
If you still need assistance then submit a ticket.
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