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MMS issue

Termech
Great Neighbour / Super Voisin

Hello I have a Coolpad snap and I cant send pictures, everything else works including receiving pictures, text and voice. Already checked APN settings and talked to a troubleshooting staff member, but now they have stopped trying to help. Anyone else have this issue? I have tried a different sim card from a different network and it worked.

3 REPLIES 3

You need to turn your data “ON” 

JK8
Mayor / Maire

@Termech 

 

The image file size might be to large. Can you try sending a smaller image sized file.

Triguy
Mayor / Maire

Make sure you enable data even though it does count towards any data usage.

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