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MMS Not Working

kdawn
Great Neighbour / Super Voisin

I have a new iPhone XR and the $40 per 30 days plan with no add ons. I’ve been with PM for a month and a half and never had issues until now. For some reason my pictures will not send to non-iPhone phones (so I’m assuming wifi helps send to iMessage phones). It’s very frustrating as a significant number of my contacts (including my fiancé) do not have iPhones. How do I fix this? It’s driving me crazy. 

3 REPLIES 3

kdawn
Great Neighbour / Super Voisin

@gblackma Thank you! For some reason my cellular data was shut off. Problem is now fixed.

@kdawn 

If above suggestions don't work, you can try the following:

 Reboot phone,

Toggle airplane mode on, then off.

Toggle iMessages off, wait a few minutes, then on.

Or Turn off iMessage and see whether MMS text work to non iPhone users.

 

gblackma
Mayor / Maire

@kdawn enable data, sms, mms and group messaging. And try again to send an mms message. Thanks. If you need more help let us knew. Stay safe.

Edit here's an article that I found on trouble shooting this problem https://www.ikream.com/how-to-fix-an-apple-iphone-xr-that-wont-send-mms-or-picture-messages-troubles...

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