cancel
Showing results for 
Search instead for 
Did you mean: 

Low balance auto top-up

santi044
Great Neighbour / Super Voisin

I manage my mother's Public Mobile account.  She is currently on the $15 plan with 100 outgoing monthly minutes.  She probably uses 300 minutes monthly - so what I have been doing is manually adding 500 minutes every now and then.  But I have to check constantly if she's running low.  I was informed that Lucky Mobile has an automatic Low Balance top-up....

 

"We will also Top-Up your account any time your balance reaches a minimum amount (set by you), ensuring you have funds available in case you need to buy a Service Pass."

Ways to Top-Up | Support | Lucky Mobile

 

 

Is a similar feature in the works for Public Mobile?

 

Low Balance Top Up - Lucky Mobile.png

3 REPLIES 3

BeachNBeer
Deputy Mayor / Adjoint au Maire

Public Mobile only has auto-pay to pay for the plan every 30 days. Rather then always having to check if your mom has minutes. Why not just buy multiple 500 add-ons?  Buy 4, she will be good for awhile, with 2000 Canada wide minutes.

esjliv
Mayor / Maire

@santi044  - you are probably doing the best thing if you want to save the most $'s.

 

To avoid you checking all the time, your Mom should receive some notification (via text) when her minutes have been used up, I believe. Is she able let you know when she receives this?

 

Do you think she is able to manage a VOIP app for making outgoing calls like Fongo ?

This was save a lot on outgoing minutes.

If not, than I agree, if you are managing for someone else, and she is using an average of 300 minutes per cycle, upgrading to the $25 (as already posted) may be the way to go.

Triguy
Mayor / Maire

I doubt PM would implement that feature.  If your mother is using a lot of minutes then maybe consider changing to the $25 plan which has unlimited minutes.

Need Help? Let's chat.