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Lost phone/SIM Card, How can I register a new SIM to My SAME account?!

gjjeffries
Great Neighbour / Super Voisin

Why is this so impossible with Public Mobile? 

I just want a new sim with my old phone number in a new phone and I cannot accomplish this SIMPLE BLOODY TASK.


HOW THE HELL DO I DO THIS?!

3 REPLIES 3

srlawren
Retired Oracle / Oracle Retraité

@Anonymous wrote:

@gjjeffries,simply log into your self serve portal, go to Plan & Add-Ons, then Change SIM card, then enter the new card number.

 

Did you try this, and get an error?  


Still struggling to figure out why this is hard for people to figure out.  


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Stormy
Model Citizen / Citoyen Modèle

Log into your account, click on "plans and addons", then click on "change SIM card". Not much more to it than that really.

 

Ninja'ed by 15 seconds. Smiley Tongue

Anonymous
Not applicable

@gjjeffries,simply log into your self serve portal, go to Plan & Add-Ons, then Change SIM card, then enter the new card number.

 

Did you try this, and get an error?  

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