8 hours ago
- last edited
3 hours ago
by
computergeek541
3 hours ago - last edited 3 hours ago
@Mackenzie6225 wrote:Can you please explain step bu step or let me k ow how to find your post?
here:
oh, i got mixed up too , you have multiple posts started. But i think PM merged them back
3 hours ago
Can you please explain step bu step or let me k ow how to find your post?
3 hours ago - last edited 3 hours ago
yes, of course you can. that is how you can get a new sim card but keep the same phone number
3 hours ago
Can i transfer my number to a new sim card that i already have?
3 hours ago
yes, you can
First buy a physical Public Mobile sim from Telus or Koodo store or from Amazon.
when you have the sim, you can try login My Account (remember to use email to receive 2FA code: click Didn't receive code and then Send email). Go to Profile page and you can update the sim card number to the new one
if too much trouble or you cannot login, message PM here and they will update the sim card number
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
3 hours ago
Can i change my sim card
8 hours ago
Carrier won't help you with that, but you can use the FindMy service to locate the phone and try a remote wipe
Apple: https://www.apple.com/ca/icloud/find-my/
(how to use: https://www.pcmag.com/how-to/find-a-lost-iphone)
Google: https://myaccount.google.com/find-your-phone
Samsung: https://findmymobile.samsung.com/
(how to use: https://www.pcmag.com/how-to/how-to-find-a-lost-android-phone)
8 hours ago
Yes, login to your phone account and go to Find My.