07-21-2021 11:47 AM - edited 01-06-2022 02:51 AM
09-01-2021 01:36 AM
Wow...lucky You! I 'm happy to hear you got it back. The bf has lost numerous phones and has gotten a few back so there are good people out there.
08-31-2021 07:33 PM
08-31-2021 07:29 PM
Hi,
Thanks for your suggestions.
I traced my phone through Samsung's find my mobile. It was in Mississauga. We talked to the person and requested him to give us .our phone back. He agreed. We had to go and pick it up.
07-21-2021 02:52 PM - edited 07-21-2021 02:56 PM
Found your thread.....I thought it was lost too along with my reply! Hopefully luck will be on your side as well.....
Have you have enabled "find my phone" in your phone's settings? Do you have location turned on in your google account? You can go to your timeline in google maps or your google account to see the last place your phone connected with the internet. The find your phone option in your google account allows you to ring your phone, deactivate it or erase all of your info/ factory reset your phone if it contains financial or personal info that can be exploited.
It can also give you the last IP address the phone connected with that you can search on the internet for its location. Send yourself a text message with a phone number to reach you at or your own number to leave a voice message for anyone who may find your phone and can see your last text message on the screen if your phone is password locked. Offer a nondisclosed reward....most people would turn it down anyways but think of what its worth to you to get it back....and it may convince someone in need to return it rather than sell it or keep it.
You can report it lost/stolen in your account and suspend your service. This will disconnect it from the network. Geolocation will then only work if it connects to wifii but you can periodically resume your service to call it to see if someone answers....you can also check your voicemail whether it is suspended or not. Simply dial your phone number, when it connects press * and enter your 4 digit
voicemail pin #. You can access your messages or change your greeting to advise callers of a temporary number to reach you or anything else you want to communicate of your current situation.
07-21-2021 11:53 AM
Unfortunately, the only thing you can do is mark your phone lost in your account.
https://www.publicmobile.ca/en/bc/get-help/articles/lost-or-stolen-phone
Depending on the phone you have, did you install an app to track your phone ?
07-21-2021 11:51 AM - edited 07-21-2021 11:53 AM
Not from PM.
but do you have Android or Apple? They both have Where is my phone service.... Samsung has the same service as well
Google: https://myaccount.google.com/device-activity?continue=https%3A%2F%2Fmyaccount.google.com%2Fsecurity
your phone would be on the page.. click on the 3 dots and follow