Looking for the $19/plan

[Cat50]

I need to downgrade to the $19 per month plan.  When I log in and ask to change my subscription, it’s not there?  Help!!

[hTideGnow]

hi @Cat50 if you like PM, you can port out and port back in

and what is the cheapest plan you see there? $30?

I would also check with PM agent again, maybe submit a ticket and ask

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Cat50]

I was paying $15 per month and upgraded it for the summer to have a hotspot at my trailer.  Now I wanted to downgrade it for the winter while I’m out of the country.  I guess looking for a new provider is my only solution.

[hTideGnow]

hi @Cat50 

plan change not as flexible as before.  you can only change to plans available on your account. And generally it is harder to downgrade your plans, less plan with lower values will be available 

[Handy1]

@Cat50  That’s because the $19 plan is just for new activations , public mobile has made it harder to downgrade plans . We can only change to what’s available to us to change to in our accounts